Terms & Conditions

Welcome to Neuvian Skincare (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website [www.neuvian.com] (the “Website”). By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please do not use the Website.

1. General Use of the Website

By using this Website, you confirm that you:

  • Are at least 18 years old or have legal parental/guardian consent to use this Website.
  • Will use the Website only for lawful purposes and in accordance with these Terms.
  • Will not engage in fraudulent, misleading, or harmful activities on the Website.
  • Will not attempt to disrupt, hack, or reverse-engineer any part of the Website.

We reserve the right to refuse service, terminate accounts, or restrict access if we believe a user is violating these Terms.

2. Intellectual Property Rights

All content, including but not limited to text, graphics, logos, product images, videos, icons, and software, is the exclusive property of Neuvian Skincare and is protected by copyright, trademark, and other intellectual property laws.

  • You may not copy, reproduce, modify, distribute, or use any content from this Website without our express written permission.
  • All trademarks, service marks, and logos on this Website are owned or licensed by Neuvian Skincare and may not be used without our consent.

3. Product Information & Availability

  • All product descriptions, pricing, and availability are subject to change without notice.
  • We make every effort to accurately display product information, but we do not guarantee that colors, ingredients, or other product details are error-free.
  • We reserve the right to discontinue or limit quantities of any product at any time.

4. No Medical Advice & Product Disclaimer

  • Neuvian Skincare products are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical conditions or diseases.
  • Individual results may vary. We do not guarantee specific outcomes from using our products.
  • Any product information, testimonials, or customer reviews on this Website should not be considered medical advice. Consult a licensed healthcare provider before using any skincare product, especially if you have sensitive skin, allergies, or medical conditions.

5. User Accounts & Responsibilities

  • You may be required to create an account to access certain features of the Website.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
  • If you suspect unauthorized access to your account, contact us immediately.
  • We reserve the right to suspend or terminate any account that violates these Terms.

6. User-Generated Content (Reviews & Comments)

  • If you submit reviews, comments, or other content (“User Content”), you grant Neuvian Skincare a non-exclusive, worldwide, royalty-free, perpetual license to use, modify, publish, and distribute your content.
  • You agree not to post content that is defamatory, offensive, false, misleading, or violates any laws.
  • We reserve the right to moderate, remove, or edit any User Content at our discretion.

7. Third-Party Links & Services

Our Website may contain links to third-party websites or services. These links are provided for convenience, and Neuvian Skincare does not endorse or take responsibility for third-party content, privacy policies, or security practices. Use third-party sites at your own risk.

8. Order Processing & Payment

  • We accept payments through Visa, MasterCard, American Express, Apple Pay and PayPal.
  • Prices are subject to change without notice.
  • We reserve the right to cancel or refuse any order for suspected fraud, pricing errors, or other reasons.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Neuvian Skincare shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Website or products.
  • We do not warrant that the Website will be uninterrupted, error-free, or completely secure.
  • Our total liability to you for any claim related to product purchase or Website use shall not exceed the total amount paid for the product(s).

10. Indemnification

You agree to defend, indemnify, and hold harmless Neuvian Skincare, its affiliates, employees, and partners from any claims, damages, or losses resulting from:

  • Your use of the Website or our products.
  • Your violation of these Terms.
  • Your infringement of any third-party rights.

11. Governing Law & Dispute Resolution

  • These Terms are governed by and construed in accordance with the laws of the State of Florida, USA.
  • Any disputes arising from these Terms shall be resolved exclusively through binding arbitration in Miami, FL, under the rules of the American Arbitration Association (AAA).
  • By using this Website, you waive your right to file a lawsuit or participate in a class action.

12. Modifications to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the effective date updated. Continued use of the Website after changes constitute acceptance of the new Terms.